Refund policy

Thank you for choosing ICY Knock!

We strive to provide the highest quality products and services. However, we understand that mistakes can happen.

Return and Refund Policy:

• Wrong Product Delivery: If you receive an incorrect product, please contact our customer service immediately. We will arrange for a replacement or refund as soon as possible. Please provide a clear photo of the incorrect product for verification.

Important Note:

• No Returns or Refunds for Correct Orders: Due to the perishable nature of our products, we are unable to accept returns or refunds for orders that are correct.

Contact Information:

• If you have any issues with your order or need further assistance, please contact us:
  • Email: Icyknockpk@gmail.com
  • Phone: 0335-2956625

By placing an order with ICY Knock, you agree to the terms of this Return and Refund Policy.